FAQ

1. How long does shipping take within the USA?
We process orders within 1-2 business days. Delivery times vary:

• Standard Shipping: 4-8 business days

• Expedited Shipping: 2-4 business days
  You will receive a tracking number via email once your order ships.

2. What are your shipping costs?
Shipping is calculated at checkout. We offer FREE standard shipping on all orders within the contiguous USA.

3. Do you ship to Alaska, Hawaii, or internationally?
We currently only ship to addresses within the contiguous 48 United States.

4. What materials are your towels made of?
Our towels are typically made from 100% cotton (like Egyptian or Turkish cotton), cotton blends, or high-quality microfiber. Details on GSM (grams per square meter, indicating thickness), pile, and feel are listed in each product description.

5. Are the toothbrushes soft, medium, or hard bristle?
We offer a variety of bristle strengths. The bristle type (soft, medium, etc.) is always clearly specified in the product title and description. Most dentists recommend soft bristles for daily use.

6. Are the toothbrush cups made of ceramic, glass, or plastic?
Our cups/holders are made from various durable materials including ceramic, tempered glass, BPA-free plastic, and silicone. The specific material is listed in the product details.

7. How should I care for my towel and cup?

• Towels: Wash before first use in warm water without fabric softener (to maintain absorbency). Tumble dry on low. Avoid bleach on colored towels.

• Toothbrush Cups: Most ceramic and glass cups are dishwasher safe. Plastic and silicone cups are top-rack dishwasher safe or can be hand-washed. Please check the care instructions included with your product.

8. Do you offer bulk or wholesale pricing?
Yes, for bulk orders of towels or other items, please contact our customer service team directly for custom pricing.

9. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, and Apple Pay.